FAQ

HOW DO I ORDER SAMPLES?

The samples are to be ordered online. The process for ordering, please click 'HOW TO ORDER' page.

WHAT IS THE SAMPLE COST?

If you require seeing a Non-personalize samples before bulk ordering than that is possible. The Sample cost is : 2US$ per card whose bulk order cost is equal to or less than 1US$, 5US$ for each whose bulk order cost is more than 1US$ but less than 5US$.

WHAT IS THE DELIVERY TIME?

Overseas delivery time is 4 to 6 days & Delivery within India takes 1 to 3 days.

IS THE SAMPLE COST 100% ADJUSTABLE?

Yes, The cost of upto 5 samples including shipment costs is 100% adjustable, If you place a bulk order (minimum order of $ 150 excluding shipping) with us.

WHAT IS INCLUDED IN A SAMPLE CARD?

You get complete card as shown in the complete view of the corresponding design. Sample may also be printed with some text.

DO WE GET TO SEE TEXT PRINTING ON SAMPLE(S)?

Generally we do try to include as many printed samples as possible, so that you can see how the cards look like after printing. Relatively new designs are Blanc samples.

HOW MANY CARDS CAN I CHOOSE TO ORDER AS SAMPLES?

You can order as many samples as you like from the website. There is no restriction on number of samples that you can buy.

CAN I BUY A PERSONALIZED PRINTED SAMPLE?

We generally do not send personalized printed sample for approval. Digital proofs in form of jpeg files are sent for approval. If you need a personalized printed sample before final bulk order than that is also possible but than it cost you more than regular sample cost. A personalized printed sample (with your own text) would cost US$50 out of which only 35US$ are adjustable with the bulk order you do with us. In case you choose to amend something on the text than no money will be adjusted as we have to re-do the printing masters etc. As such, we suggest there is no need of a printed sample. The card will be printed exactly as approved on the jpeg files. You can send us the card code and the text so that we can show you proofs. If you are happy with the proofs than it is fine, else we will go for printed sample.

HOW TO ORDER IN BULK?

For Bulk order please click 'HOW TO ORDER' page.

CAN I ORDER VIA FAX OR E-MAIL?

Yes, you can send your bulk order over email to sals@dreamweddingcard.com Mention Design number and quantity you need. Attach the wordings file you wish to print. Also mention Sample order ID so that you get credit for the sample cost when sales team sends you an estimate. Fax orders are not preferred.

CAN I SEE PROOFS ON MY CARD WITH MY OWN TEXT BEFORE MAKING BULK ORDER?

Yes, you can send email to info@dreamweddingcard.com with your text or attach the wordings file. Mention Design number, quantity you may need and Sample order ID. Once you are happy with the proofs you can order online or ask sales team to give you an estimate.

I CANNOT FIND THE CARD I LIKED?

Try searching thru ‘Search’ button available on the top of the website. Put right code and do GO. If card details are not displayed, the card might have been removed from the website either temporarily or permanently. E-mail at info@dreamweddingcard.com and check with Sales Team if they can get the card done for you. It is important to mention code number and quantity required by you so that they can check with production team and get back to you.

WHAT IS DELIVERY TIME FOR PRINTED CARDS?

Orders are dispatched within 2 to a maxim of 14 days unless specified by our sales team. If you need cards urgently, mention it on email and a sales team member will help expedite your order process. Overseas delivery takes 3-6 days while India delivery takes 1-3 days.

CAN WE ORDER BLANC CARDS WITH RSVP CARDS OR ANY ADD ON ITEM?

Yes Blank card can be ordered with rsvp cards or any add on item. Just order cards without selecting any other option but RSVP card option or any other add on item and your request will be processed. Do email text for rsvp card and return address for rsvp envelope, as that is included in the price of rsvp card.

WHAT IS DELIVERY TIME FOR BLANC CARDS?

Blank cards are generally dispatched within 1-5 days depending on design number and quantity. Dispatch time will be notified by email. If you need cards urgently, mention it on email and a sales team member will help expedite your order process. Overseas delivery takes 3-6 days while India delivery takes 1-3 days.

I HAVE PAID, AND PROOFING IS BEING DONE, CAN I INCREASE OR DECREASE OR ADD CARDS OR ADD ON ITEMS NOW?

Yes, you can place order for additional items either cards or add on items via email. A sales team member will work out new costing based on total quantity and give you link to make balance payment or get you a refund for the extra amount.

PAYMENT MODE?

For Online payments, we accept all MASTER and VISA credit cards. Visa Debit cards also accepted. Offline payment modes: Telegraphic transfer thru bank and Demand Draft in favor of ‘MB Creations’, Jaipur.

IS PAYMENT ON THE SITE SECURE?

When checking out, you are transferred to a secured payment site to submit your credit card information. The credit card info is submitted on 128bit SSL, which is highest level of security on the Internet. Payments are processed either through payment gateway of leading banks of India as HDFC Bank Payment gateway and Payseal- CICI Bank payment gateway or internationally trusted Paypal payment gateway.

DO YOU DO INDIA DELIVERY?

Yes we do deliver within India. It takes anywhere between 1-3 days to deliver within India.

IS PART DELIVERY POSSIBLE I.E. SOME CARDS TO INDIA AND REST TO ONE OR MORE COUNTRIES?

Yes, should wish to send some cards to India and rest to one or more countries than that is possible. In this case please send your order over email. Shipping to each country will be charged separately. Infact you will save lot of shipping cost as compared to other countries, if you are shipping to India.

DO I HAVE TO PAY ANY OTHER COST AS TAXES/LEVIES/CUSTOM DUTIES / VAT WHEN THE CARDS ARRIVE?

For USA, there is no other extra cost other than charges you have paid. But there, might be some charges sometimes, and they are payable by receiver. In Canada, GST and PST is applicable. In Europe there is VAT applicable on all imports above the value of 50US$. Different countries have different duty structures, taxes applicable on imports, which we cannot specify or quantify. All such charges are to be paid by the receiver. The courier company automatically bills this amount and we don’t have any jurisdiction on this.

HOW DO WE TRACK AN ORDER?

Once the shipment goes out, we send you an email with the airway bill number and website to track the shipments. You can go the website and keep a track on your shipment. The Shipping information or tracking details are also put in your Login account and it can be accessed by logging to the website anytime.

WHAT IS THE PROCEDURE FOR PROOF ?

You can send us the wordings in word or text format as an attachment with e-mail to info@dreamweddingcard.com. We will get the matter designed in suitable font and style and will supply you the proofs in JPEG image file format. You can view the proof and suggest us the corrections or alterations (if any). In case if there are corrections we will again send you the corrected JPEG for proof. The process will be repeated till it is final. Only after your clear green signal the job goes for printing. Cards are screen printed in high quality with a full proof procedure for quality check.
You can refer to Wedding Wordings for wedding invitation text, Wedding Symbols for wedding symbols and Fonts for Wedding Invitations for Font choices.
In case you want the design in a particular font you can always tell us the name of font (or send us the font file as an attachment with e-mail), we will design accordingly.

CAN U PRINT SOME CARDS FOR BRIDE SIDE AND SOME FOR GROOM’S SIDE?

Yes this is fine. If both have chosen a different card or have same card but different text, separate masters and proofing has to be done. So printing is charged for minimum 100 and than in multiples of 50 for each side.
Sometimes, bride and groom do one card but 2 inserts with each having one side invitation, in that case the printing is counted for one card only and charges are made accordingly.

CAN U PRINT SOME CARDS FOR BRIDE SIDE AND SOME FOR GROOM’S SIDE?

WILL ADDITIONAL EXTRA MAILING ENVELOP MATCH THE MAIN CARD?

All the invitations come with mailing envelope unless specified with us. Additional outer mailing envelops are suggested when the current mailing envelop are made up of translucent wooly paper or very light color material. If you are buying PVC sleeves than there is no need of outer mailing envelope.
Outer mailing envelopes are generally made in off-white or white paper. A return address is always suggestible.

DO YOU PROVIDE PLASTIC ENVELOPES/SLEEVES TO PROTECT THE CARDS?

Yes, you can buy PVC sleeves for the main invitation. The price is 30US$ per hundred sleeves including shipping.

CAN I CHOOSE AND PRINT TEXT IN THE CARD FOR ANY OTHER EVENT OTHER THAN WEDDING?

Yes, you can use the invitations, for any occasion. We infact promote, using invitations for different occasion other than wedding. Wordings can correspond to the event.

CAN I USE MY INK JET/LASER PRINTER WITH YOUR PAPERS?

Not everything can go thru laser printer. Just refer design number to our sales team and they will revert back immediately. We do not recommend printing on the handmade papers (they are too heavy for most printers and Various types of mottling may jam up your printer).
It is suggestible to get cards printed with us for best results.

CAN I CALL FOR ANY msg_headS?

You can also reach our 24 hours HelpLine +91 77426 11010
or E-mail at info@dreamweddingcard.com
A Sales Team member will reply back immediately.

Cost of samples is fully adjustable in later bulk order. Prtnting services provided at additional cost. Processing time 5-7 days another 3 to 5 days delivery worldwide.